During the pandemic, chains have relied more heavily on sales through their drive-thrus while dining rooms remain closed in many places. Have you been going to drive-thrus more often now due to the pandemic?

Over the last few years, McDonald's also deployed new technology in an aim to modernize its operations and entice customers to order more food. In some locations, it tested artificial intelligence devices that scan license plates (with customers' permission) to predict orders, and it enabled mobile orders that customers can pick up at the drive-thru window. Would you want your local McDonald's to use either of these technologies?

Fair Oaks Burger, a family-owned restaurant in Altadena, California, is using a facial-recognition system that lets customers pay without using cash or a credit card. Users have to sign up in advance via smartphone with a selfie and a credit card. Then, after they order, they can say they want to use PopPay; a camera will take a photo so their identity can be confirmed and money deducted from their account. Would you be interested in going to a drive thru with facial recognition payment?

Would you be interested in going to a fully automated drive thru?