Results: Secret Shoppers
Published on 07/26/2018
QUESTIONS
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Comments
1.
1.
A Secret Shopper (aka Mystery Shopper) is a person employed by a manufacturer or retailer to pose as a shopper in order to evaluate the quality of customer service. Have you ever worked at a job where you were "shopped" by one of these individuals?
Yes
15%
235 votes
No
71%
1145 votes
I don't know
12%
199 votes
N/A. I've never worked outside of my home a day in my life.
6%
102 votes
2.
2.
If you were "shopped" at a job you work or worked at, was the result of the Secret Shopper's report favorable or unfavorable to the company?
Favorable
14%
227 votes
Unfavorable
5%
84 votes
I don't know what the results were
11%
184 votes
N/A I've never experienced a Secret Shopper in any jobs I've worked
74%
1186 votes
3.
3.
Have you ever worked as a Secret Shopper?
Yes
14%
218 votes
No
73%
1168 votes
Undecided
3%
45 votes
Not Applicable
16%
250 votes
4.
4.
Would you ever be interested in being a Secret Shopper? (You may work anywhere from one job every month or two, to making $1,000 or more each month.)
Yes
52%
842 votes
No
20%
323 votes
Undecided
17%
280 votes
Not Applicable
15%
236 votes
COMMENTS